Rant: Apple

Yesterday I went to the Apple store because my battery on my iPhone has not been that great recently. It has been going down when I do nothing and for no reason. I thought the battery had just gone bad so I was hoping they would change it. I still have Apple Care, they fix things. Instead of fixing it the guy did a diagnostic. He didn't actually do anything but have my phone send his phone or whatever a page telling any problems going on. It was simple and told every problem which is cool, except that there is no possible way of me getting to it. It is for apple employees only. Why am I not allowed to know what the problem with MY phone is?

To make me more mad, the guy told my battery problem was that a while ago some Apps had crashed, and therefore never close. Some of these Apps have actually been "deleted" by me, or so I thought. Instead it destroyed the OS forever. The only way to get these to be gone is to do a "Restore" on it, which actually means delete everything and put a fresh version of iOS on it. Usually at this point it copies all they stuff important like text messages, pictures, apps and music back on. In my case where the apps crashed since it ruined the OS if I were to do that, it would restore the error in the OS. I have to personally put each thing I want back on, and texts are gone forever. Is it worth battery life over the last year of texts? Probably, but it is super annoying.

I really don't like Apples philosophy of not letting people change anything in the products they own. I still want a mp3 as my ringtone.

mini rave: While talking about Apple I will tell of their one redeeming quality: Apple Care. If you ever buy and Apple product buy Apple Care. It means that if you ever have a problem ever they will either fix it or give you a new/refurbished one. In the year and a half that I have owned an iPhone I have had Apple Care: replace my iPhone because the case cracked, replace it again because the GPS on the second didn't work, replace their charger cord because the wiring started showing and yesterday replace the headset because they wire broke. Looking at that it looks like their products do not last longer than 6 months, which is about the time that Apple comes out with a new product for you to buy. In summary Apple is for fanboys so if you want one of their products go all in and get Apple Care.